Frequently Asked Questions
Everything you need to know about bringing Appointed into your home.
What is the typical shipping timeframe for furniture and decor?
Standard shipping usually takes 5-7 business days for in-stock items. Larger furniture pieces may require white-glove delivery, which typically arrives within 2-3 weeks depending on your location.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
Are your materials sustainably sourced?
Yes, we prioritize ethical craftsmanship. Our wood is FSC-certified, and our textiles are sourced from suppliers who meet Oeko-Tex Standard 100 requirements for safety and sustainability.
Do you offer fabric swatches before I make a purchase?
Absolutely. You can order a curated swatch kit for any of our upholstered collections to ensure the color and texture perfectly complement your space.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For larger purchases, we also offer flexible financing options through Affirm.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your delivery's progress in real-time.